- Knowledge Base
- Infrastructure and Cybersecurity
- Network and Wireless
Some macOS users may experience repeated pop-ups asking for a certificate (such as “Mosyle Corporation Enrollment”) or a username and password when connected to LCC WiFi. This happens when the connection setup is incomplete. This article provides step-by-step instructions to forget and reconnect to LCC WiFi on macOS to stop the certificate prompts.
- Knowledge Base
- Employee Help Desk
- Computers - Desktops, Laptops, Software
This article explains how staff and faculty on Mosyle Auth-managed Macs can change their own password and switch between network/SSO and local login using the “person” icon, with step-by-step instructions and visual guides for both processes.
- Knowledge Base
- Employee Help Desk
- Computers - Desktops, Laptops, Software
Admin On-Demand is a feature that lets standard macOS users temporarily gain administrator rights for specific tasks, like installing software. Access is requested through a self-service app, requires a brief justification, and is time-limited and logged for security and accountability.
- Knowledge Base
- Employee Help Desk
- Computers - Desktops, Laptops, Software
Reset Microsoft Office when experiencing licensing issues
- Knowledge Base
- Employee Help Desk
- Printing
How To: install printers from PaperCut Print Deploy for campus printers.
- Knowledge Base
Description of the process used with Mosyle and Nudge to provide macOS updates.