Employee Help Desk

Articles about passwords, computers, software, printing. Google Workspace, and loaner equipment.

Categories (6)

Computers - Desktops, Laptops, Software

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Enhanced Classrooms and Media Carts

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Google Workspace for Employees

Information about Google Workspace including Google applications such as Gmail, Docs, Drive, and Google account management.
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Printing

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Training, Workshops & Blogs

Self-Help Resources for Employees:
Links to self-help resources for Lane Community College Employees
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Network

Self help resources for Employees. Information about the various network connections on campus. Wireless networks, filr, network drives, VPN etc.
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Articles (8)

Creating a Help Desk Ticket

How to Clear Browser Cache and History

Installing Argos Evisions Application Launcher

Map Network drives in Windows

How to get to/map network drives in Windows

Signing into Zoom with iOS

Start a Google Video Call

Use the following instructions to start a video call in Google Chat on Desktop, or Google Meet on mobile.

Updating Zoom App for iOS

Use Microsoft Teams to communicate with University of Oregon staff

Instructions to invite a U of O staff member to join a chat in Microsoft Teams.