Phish Alert Button

📩 How to Report Suspicious Emails Using the Phish Alert Button (PAB) in Gmail

If you receive an email that seems phishy, spammy, or just not quite right, use the Phish Alert Button (PAB) to report it. This helps protect our college community and alerts IT to potential threats.

📁 Step-by-Step Instructions

1. Open Gmail in Google Chrome

Make sure you're signed into your work Gmail account using the Google Chrome browser.

2. Open the Suspicious Email

Click the email that looks suspicious.
⚠️ Do not click any links or download attachments.

3. Click the Phish Alert Button (PAB)

You can find the PAB in one of two places:

  • Top Toolbar (Chrome Extension):
    Look for the red fishhook icon labeled "Phish Alert" above the email.

  • Right-Side Panel (Gmail Add-on):
    Look for the "Phish Alert" icon in the Gmail add-on panel on the right side of the screen.

Uploaded Image (Thumbnail)

4. Confirm the Report

After clicking the button:

  • A confirmation window will pop up.

  • Click "Yes", "Phish Alert" or "Report" to send the message to IT/Security.

The email will be:

  • Forwarded to the security team with full headers and attachments

  • Moved to your Trash or Deleted Items

💡 Tips & Reminders

  • No need to forward emails manually—PAB handles that for you.

  • Accidental report? No problem—contact the IT Helpdesk and we can investigate or recover it.

  • Better safe than sorry! If you're unsure, always report.

🚪 Contact IT Helpdesk

  • Ticket Entry: help.lanecc.edu

  • Email: helpdesk@lanecc.edu

  • Hours: Monday–Friday, 8:00 AM–4:30 PM

Need help locating the PAB or want to confirm a suspicious message? We're here to help!

 

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