How to show operatory screen if not showing in Eaglesoft

Summary

Troubleshooting grey blank screen after logging into Eaglesoft

Body

1. If you are getting a grey screen in Eaglesoft instead of showing operatory screen

2. Click on the File menu then Show Operatory (grey screen=no check mark next to it)

3. Click on Show operatory to put the check mark there & the clinical view is back

4. You are done & can now use the clinical view as normal.

NOTE: This is a per computer setting & won't affect any other operatory chair/computer, but does affect all Eaglesoft users that log in.

Details

Details

Article ID: 27125
Created
Thu 11/20/25 6:59 PM
Modified
Tue 12/23/25 4:10 PM