Resetting your myLane & Moodle Password via Security Questions
Posted by ATC Staff, Last modified by SHeD Staff 3 on 30 August 2018 09:21 AM

Description: Directions to reset your password using Security Questions you previously set up
Tags: myLane, expresslane, password, reset, forgot, change, login, generate


Reset myLane Password Via Security Questions

Open these instructions in a new tab while you follow along.

If you do not have Security Questions created for your account or if you do not know the answers refer to this Knowledgebase article: Resetting your Password via Email

If you are able to enter myLane and would simply like to change your password, please read this Knowledgebase article: Changing your Password


 

Step 1: Go to the myLane login page and click on Forgot Password? Click here.
(Alternatively you can go to the "Forgot Password" webpage directly using this link)

Forgot Password dialogue

Step 2: Enter your L#

step 3

Step 3: Provide the answers to any Security Questions asked. 

If you correctly answer all questions your password will be reset and you will be asked to create a new password. If you are unable to correctly answer your security questions refer to this knowledgebase article: Resetting your Password via Email

Step 4: Carefully make note of your new password, then enter it exactly the same in each box and click 
on Reset Password. This will now be your new password for using myLane and Moodle.

Step 5:  Your password can take up to 24 Hours for Moodle to synchronize with myLane


For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk
shed@lanecc.edu
(541) 463-3333

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