Unable To Clear The New Student Information/ Academic Advising Sessions
Posted by SHeD Staff, Last modified by ATC Staff on 09 July 2018 11:00 AM

Description: Issues with the New Student Information Session
Tags:  new student information session, academic advising session, academic advising, new student, session,  issue, myLane, problem, holds, hold, Clear holds

Unable to Clear New Student Holds


Issues with New Student Information Session or New Student Academic Advising sessions 

If you are having problems moving past either the New Student Information Session or New Student Academic Advising portions of your admission process, please contact these departments:

If you are having problems with the New Student Information Session test, make sure to take a screenshot of the error (ctrl + Print Screen on Windows, command + shift + 3 on Mac) or accurately describe your issue in an email to newstudentinfosession@lanecc.edu

Before contacting the New Student Information Session department, please double-check that you have successfully submitted your New Student Information Session module. 


For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk
SHeD@lanecc.edu
(541) 463-3333

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