Determining Eligibility for LCC Technical Serivces
Posted by SHeD Staff 2, Last modified by ATC Staff 2 on 22 July 2019 09:47 AM

Description: How to determine whether or not a student is eligible to use certain tech services at the college. 
Tags: techaccess, studenthelp, continuingeducation, abse, ged, esl, shed, atc

Determining Eligibility for LCC Technical Services


What are technical services?

Technical Service Rundown

Moodle (online access of course resources), wi-fi, printing privileges, GSuite access (school provided eMail system), and computer use in the library that also has printing services (TitanPrint).

Determining Eligibility

Two conditions apply to determine whether or not a student has access to technical services:

1. A student must currently be taking LCC credit classes. 

2. A student must currently be taking coursework requiring Moodle with Continuing Education, ABSE/GED, or ESL. 

Troubleshooting 

Conditional Exceptions

There are cases when a newly registered student may still not be able to access myLane, Moodle, or any of the school computers on campus; in this case, it is likely that the information has not been synced to the other accounts associated with your MyLane information, to fix this, please go to this article and follow the steps in order to synchronize your password information. 

Technical Fee Eligibility

If there is still a question about a student’s eligibility to access technical services, a supervisor with SHED or ATC can do a Tech Fee Eligibility lookup.  If the lookup does not resolve the issue, the student should be referred to enrollment services if they are taking credit classes.  Students enrolled in Continuing Education, ABSE/GED, or ESL should be referred to the department.


For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk
shed@lanecc.edu
(541) 463-3333


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