Where to Find In-depth Software Support
Posted by SHeD Staff, Last modified by SHeD Staff on 15 August 2018 12:09 PM

Description: Locations and contacts for students to find support using software.
Tags:Microsoft, Office, Access, Excel, Publisher, Powerpoint, Word, Outlook, Adobe, QuickBooks, SNAP, Dragon, Naturally, Speaking, GIS, Lab, ArcGIS, DNR, GPS, Excel, Google, Earth, Pro, Jing, Pyscripter, Python, Echo, desktop, IBM, watson, Natural, reader, Matlab, Solidworks, CodeBlocks, Blender, Fiddler, GameMaker, Studio, Git, Microsoft, SQL, visual, azure, Oracle , Thonny, Unity, VMware, Workstation, Wireshark, Xamarin, Xampp, Zoom, Pyscripter, Python, acrobat, photoshop, after, effects, bridge, dreamweaver, illustrator, indesign, lightroom, muse, premiere, pro, reader, Matchmaker, MDL, ISIS, Draw, Standalone, Mest, Re, Nova, Orbital, Viewer, Sim, Text, Stellarium, Vernier, Capstone, Raven, Google, earth, pro, virtual, genetics, microbes, physiology, cancer, cell, cycle, logger, graphical, analysis, spartan, software, support, help

Where to Find In-depth Software Support


Business Resource Center 

Contact

Building 19, Room 249
(541) 463-5799
brc@lanecc.edu

Software supported

  • Microsoft Office; Access, Excel, Publisher, Powerpoint, Word and Outlook
  • Adobe
  • QuickBooks
  • SNAP Website
  • Dragon Naturally Speaking


GIS Lab

Contact

Building CEN, Room 455
Not open during Summer Term

Software supported

  • ArcGIS
  • DNR GPS
  • Excel
  • Google Earth Pro
  • Jing
  • Pyscripter
  • Python
  • Web Based applications

Center for Accessible Resources (CAR) 

Contact

Building 19, Room 265
(541) 463-5150
AccessibleResources@lanecc.edu

Software supported

  • Adobe reader
  • Echo desktop
  • IBM watson
  • Natural reader
  • Dragon Naturally Speaking


Math and Engineering Lab

Contact

Building 16, Room 222
Open 8am-5pm

Software supported

  • Matlab
  • Solidworks

Notes

        Lab is for math and engineering students and no tutors are available in this lab to assist with software. Instructor help will be necessary if you're not                  sure how to use it.

Math Resource Center

Contact

Building 16, Room 169

Software supported

  • My Math Lab
  • Web Assign

CIT Lab

Contact

Building 19, Room 135
(541) 463-5823

Software supported

  • CodeBlocks
  • Blender
  • Fiddler
  • GameMaker Studio
  • Git
  • Microsoft SQL
  • Oracle SQL
  • Thonny
  • Unity
  • Microsoft Visual Studio
  • VMware Workstation
  • Wireshark
  • Xamarin
  • Xampp
  • Zoom
  • Microsoft Azure
  • Pyscripter
  • Python

AutoCAD Lab 

Contact

Building 15, Room 113
Hours:
MWF 1:00pm – 5:00pm
TuTh 11:00am – 12:30pm & 3:00pm – 5:00pm

Software support

Contact Shalimar Steinberg at steinbergus@lanecc.edu for Summer Term
Contact for academic year TBD

Notes

Only open to students enrolled in AutoCAD/Drafting courses.

Media Arts Computer Lab

Contact

Building 18, Room 201
(541) 463-5689

Software support

  • Acrobat DC
  • After Effects DC 2017
  • Bridge CC
  • Dreamweaver CC 2017
  • Illustrator CC 2017
  • InDesign CC 2017
  • Lightroom
  • Muse CC 2017
  • Photoshop CC 2017
  • Premiere Pro CC 2017
  • Reader

Notes

Tutors available in the lab during the academic year will have their schedules posted in the lab. During the Summer Term no tutors are available.
Only open to students enrolled in Media Arts curriculum. Media Creation Lab is available in the Library in Center Building which is available to all students to use this software, but no tutors are provided. 


Science Resource Center

Contact

Building 16, Room 193
(541) 463-5041

Software support

  • Matchmaker
  • MDL ISIS Draw 2.5 Standalone
  • Mest Re Nova X 64
  • Microsoft Office 2016
  • Microsoft Silverlight
  • Orbital Viewer
  • Sim U Text
  • Stellarium
  • Vernier Software
  • Capstone
  • Raven Pro
  • Google Earth Pro
  • Virtual Genetics Lab II 3.2.1
  • Microbes in motion
  • Interactive Physiology 9
  • Cancer and the Cell Cycle
  • Logger Pro 3.10.1
  • Graphical Analysis 3.8.4
  • Spartan


For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk
shed@lanecc.edu
(541) 463-3333

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