myLane Login Issues
Posted by SHeD Staff, Last modified by SHeD Staff 2 on 16 January 2020 03:42 PM
description: Help for students who may have issues logging in to myLane. Troubleshooting techniques.
Troubleshooting myLane Account Login Issues
What do I do if I am having issues logging into my myLane account?
If you are having issues logging into your myLane account the first step to take would be attempting to login to a site called "Crater". You can access this site by going to the Lane Community College website (https://www.lanecc.edu/) and typing "crater" into the search bar on the top right hand corner of the page labeled "Search".
What happens when I attempt to login to Crater?
If you enter your L number and password into the Crater login and login successfully but you can still not login to something else then the issue is with the system. However, if you enter your L number and password into the Crater login correctly and are unable to login to Crater then the issue is with your account.
For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk