Changing your name in myLane and G Suite
Posted by SHeD Staff, Last modified by SHeD Staff 3 on 30 August 2018 02:36 PM

Description: How to get your name changed in myLane and on your student email account
Tags: mylane, name, change, google, g suite, name change, student email, gmail

Name Change Procedures: myLane and G Suite 


 NEW Name Changes: Change myLane and G Suite name at same time 

  1. Students go to Enrollment Services and Staff go to HR: Request a name change. Present photo ID and proof of name change.

    THE FOLLOWING CHANGES WILL BE MADE BY ENROLLMENT SERVICES AND THE IT DEPARTMENT: 
    1. Enrollment Services changes the student's name.
    2. Enrollment Services marks the current G Suite email address as non-preferred, inactive, and they should uncheck "Display on Web".
    3. Enrollment Services updates G Suite.  They will send the request to GWRequest.
    4. GWRequest updates or renames the G Suite account as appropriate.
    5. GWRequest emails the new email address (if any) for the student to Enrollment Services.
    6. Enrollment Services updates Banner with the new email address.
    7. Enrollment Services notifies the student.

  2. Once these steps are completed, your G Suite account name and your student email address will use your new name. This email address is now your preferred email in myLane. Log onto google and gmail with your new account name. Your Account data is retained, no data transfer is required. 

  

OLD Name Changes: myLane name was changed, but not G Suite name 

  1. Students go to Enrollment Services and Staff go to HR: Present photo ID.  Request that your G Suite name be changed to match your name in myLane.  

    The following steps will be performed by student services and the IT department: 
    1. Enrollment Services marks the current G Suite email address as non-preferred, inactive, and they should uncheck "Display on Web".
    2. Enrollment Services updates G Suite. They will send the request to GWRequest.
    3. GWRequest updates or renames the G Suite account as appropriate.
    4. GWRequest emails the new email address (if any) for the student to Enrollment Services.
    5. Enrollment Services updates Banner with the new email address.
    6. Enrollment Services notifies the student.

  2. Once these steps are completed, your G Suite account name and your student email address will use the same name as myLane. This email address is now your preferred email in myLane. Log onto google and gmail with your new account name. Your Account data is retained, no data transfer is required. 

For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk
shed@lanecc.edu
(541) 463-3333

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