Can't Log Into Moodle?
Posted by SHeD Staff, Last modified by Michelle Parish on 23 October 2019 11:39 AM

Description: Steps to Follow, Moodle Login Problems
Tags: moodle, account, login, logging, password, course, number, access, cant

Steps to follow if you're having trouble logging into Moodle


Are you enrolled in Lane Community College? 

Can you log into myLane? 

  • If you can’t log into myLane, go to this article: Can't Log Into myLane
  • Try logging in to Crater.
  • If you can log into myLane, you should be able to log into Moodle.
    • Unless you're a new student then you will not have access until your teacher uploads their class. 

You can log into Moodle but can’t see any course? 

Are you a new student trying to take the New Student Information Session (NSIS)? 

Have you recently changed your password (24 hours or less)? 

  • If you have recently changed your password: 

    Try that old password (as well as the new one) again. The server may not have switched to your new password. You may have to wait for a couple hours for Moodle to sync up with myLane. 
    • If you have NOT recently changed password: 

      Try changing your password through myLane. You can either reset your password by using your email or security questions

      Still can't log into Moodle? 

      • If everything listed above doesn't work, call the SHeD at (541) 463-3333


      For further help, click on Live Help, leave a ticket, or contact:

      Academic Technology Center
      atc@lanecc.edu
      (541) 463-3377

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