Description: Directions to reset your password using Security Questions you previously set up
Tags: ExpressLane, expresslane, password, reset, forgot, change, login, generate

Reset ExpressLane Password Via Security Questions

Open these instructions in a new tab while you follow along.

If you do not have Security Questions created for your account or if you do not know the answers refer to this Knowledgebase article: Resetting your Password via Email

If you are able to enter ExpressLane and would simply like to change your password, please read this Knowledgebase article: Changing your Password

Step 1: Go to the ExpressLane login page and click on Forgot Password? Click here.
(Alternatively you can go to the "Forgot Password" webpage directly using this link)

Step 2: Enter your L#

Step 3: Provide the answers to any Security Questions asked. 

If you correctly answer all questions your password will be reset and you will be asked to create a new password. If you are unable to correctly answer your security questions refer to this knowledgebase article: Resetting your Password via Email

Step 4: Carefully make note of your new password, then enter it exactly the same in each box and click on Reset Password. This will now be your new password for using ExpressLane and Moodle.

Step 5:  Your password can take up to 24 Hours for Moodle to synchronize with ExpressLane

For further help contact:
Student Help Desk
shed@lanecc.edu
(541) 463-3333