Resetting your myLane & Moodle Password via Security Questions
Posted by ATC Staff, Last modified by SHeD Staff 3 on 30 August 2018 09:21 AM
Description: Directions to reset your password using Security Questions you previously set up
Reset myLane Password Via Security Questions
Open these instructions in a new tab while you follow along.
If you do not have Security Questions created for your account or if you do not know the answers refer to this Knowledgebase article: Resetting your Password via Email
If you are able to enter myLane and would simply like to change your password, please read this Knowledgebase article: Changing your Password
Step 1: Go to the myLane login page and click on Forgot Password? Click here.
Step 2: Enter your L#
Step 3: Provide the answers to any Security Questions asked.
If you correctly answer all questions your password will be reset and you will be asked to create a new password. If you are unable to correctly answer your security questions refer to this knowledgebase article: Resetting your Password via Email
Step 5: Your password can take up to 24 Hours for Moodle to synchronize with myLane
For further help, click on Live Help, leave a ticket, or contact: