College Login Issues
Posted by SHeD Staff, Last modified by Moodle Admin on 23 June 2021 01:27 PM

description: Help for students who may have issues logging in to ExpressLane. Troubleshooting techniques. 
tags: ExpressLane, Crater, Account, login, help, Issue

Troubleshooting College Account Login Issues


What happens when I attempt to login to ExpressLane (crater)?

If you enter your L number and password into the ExpressLane (crater) login and login successfully but you still cannot log in to something else then the issue is with the system. However, if you enter your L number and password into the Crater login correctly and are unable to login to Crater then the issue is with your account.

If you cannot login you can try clicking "Forgot Password?" follow those steps and then reset your password (you can use the same password that you already have).  It will take about 30 mins for all the systems to sync up but then you can retry login into Crater, and ExpressLane to see if that solved the problem. 

If you are still having issues please contact the SHeD desk at 541-463-3333 or via email at shed@lanecc.edu


 

For further help contact:

Student Help Desk

shed@lanecc.edu
(541) 463-3333

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