Common Problems With myLane Passwords Login
Posted by SHeD Staff, Last modified by SHeD Staff on 13 May 2019 03:15 PM
Description: what to check if your myLane "username/password pair not found"
Quick myLane Password Troubleshooting
myLane passwords usually fail for the following reasons:
1. Too many or too few characters (It has to be 12-16 characters inclusive)
2. Password does not have at least one number or one alphabetic character
3. The password was entered incorrectly
4. Caps Lock was on while creating the password
To fix the password for reasons 1-3:
Open a word processing program and have them write their myLane password.
They entered the password they thought they were using
They have no less than 12 or more than 16 characters (count all characters!)
They have at least one alphabetic and one numeric character.
For further help, click on Live Help, leave a ticket, or contact:
Student Help Desk