Description: This article outlines the basic information you need to know as a new student.
Tags: new, help, student, technology, guide, mylane, moodle, google, suite, academic, quick, start, faq

FAQs for New Students

Account Management

• Each student is assigned a single form of identification used to log into sites and services supported by LCC.
  • L number-based logins:
    • myLane 
    • Moodle 
    • WiFi
    • Classroom/Lab computers
    • Titan Print
  • G Suite (LastnameFirstinitial@my.lanecc.edu)
• Passwords for all these services are linked to your myLane account, so changing your myLane password will change the password on all of these accounts.
• If you forget your password:
  
  • Reset your myLane password via security questions
  • Reset your myLane password via email

myLane

• myLane is Lane Community College's student portal. 
• myLane can be used to:
  • Register for classes
  • Pay your bill
  • Update your contact information
  • View and order transcripts
  • View your final grades
  • Dropping classes
  • View and make changes to your class schedule
• First time logging in to myLane? Here's what to do

Moodle

• Moodle is the learning management system (LMS) supported by Lane Community College.
• Moodle can be be used to:
  • Take the New Student Academic Advising Session Online (No L Number/Password required, you must log in as a guest)
  • Interact with your instructor and classmates
  • Take part in forums
  • Submit Assignments
  • Take Quizzes
  • View your unofficial grades
• Have more questions? Check out the Moodle FAQ or take the Moodle Basics for Students course
• Not sure if Moodle will work for you? Check out the Moodle User Requirements
• NOTE: Access to Moodle will not be granted until the beginning of the first term you are registered for courses

G Suite

• G Suite is Lane Community College's student email. You can learn how to claim G Suite here and how to log in here
• With G Suite, you can now access:
  
  • Gmail - Student email that all school-related emails will be sent to.
  • Google Drive - Cloud software where you can store all your files in one convenient, easily accessible place.
  • Google Docs, Sheets, and Slides - Google's Microsoft Office alternative that stores your work in Google Drive. 
• Have more questions? Check out the G Suite FAQ or the G Suite Support Page

Calendars & Dates

• Keeping track of dates is important for you.
  • Academic Calendar
  • Events Calendars
  • Schedule Change and Grading Deadlines
  • Course calendar in Moodle
  • Create reminders for yourself in Google Calendar

Printing, Check-Outs

• You can check out laptops and chromebooks at the SHeD
  • You can check out a laptop for 2 hours or 2 weeks
  • You can check out a Chromebook for the entire semester. 
  • You can also check out headphones for the day, and flash drives for the week. 
• There are also computers, printers, copiers, and scanners you can access if you are enrolled as a credit student. 
  • Learn how to change printing settings here
  • Learn how to use the print release stations here
  • Learn how to make copies using the printers here
  • If you need additional assistance using the printers, copiers, and scanners, feel free to ask us at SHeD and we will be happy to help.

Wifi and Labs

• You can connect to the LCC wifi from your phone or personal device
• You can use the Computer Labs on campus

Support

• For more resources, check out the Student Support Resources here
  • We have free tutoring available both in person and online, check it out here or stop by the Tutor Central
  • For extra help and accommodations, check out the Center for Accessible Resources, the Counseling Department, or the TRiO Learning Center

• Help is available!
  • The Student Help Desk: One-stop support - We will help answer any question you may have so please call or stop by! 
  • Help.lanecc.edu: our Online Help Desk
    • Search through the articles, start a live chat,or submit a ticket