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May
21
Where to Work on a Course
Posted by ATC Staff on 21 May 2015 02:47 PM

Can't find anywhere quiet to work? Drop by the ATC Monday-Friday, 8-5! We are located in Building 2, room 121.


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Sep
18
Welcome to the Online IT Help Desk!
Posted by IT HelpDesk on 18 September 2013 02:26 PM

Welcome to the online IT Help Desk.  This site provides convenient online support to Lane employees for all supported network, hardware, email, and information technology.

We have many resources to help you find solutions to any of your technical problems:

  • First, you can check the "Knowledgebase" to find articles giving answers to common questions.
  • If you want immediate help, click the "Live Support" link on the left side of this page to chat with a Help Desk rep.  We are available from 8AM - 5PM every work day.
  • If we are not available, or if you need additional help, you can register with us above and "Submit a Ticket".  We will refer your ticket to the right person and track it to make sure your issue gets resolved.
  • If you want to talk to us in person, drop by the IT Help Desk on the first floor of Building 2.

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May
22
The Administrative Knowledge Base Has Moved to kbase.lanecc.edu
Posted by Michael Levick on 22 May 2013 08:17 AM
  • For convenient access, we have moved the administrative knowledgebase to [kbase.lanecc.edu].

  • Help.lanecc.edu still contains the Employee-IT and Faculty-ATC categories.  Access this knowledgebase by clicking on the [Knowledgebase] button above.

  • The LCC admins' knowledgebase, containing articles of interest to Lane's administrtive professionals, has been moved.  Access this knowledgebase by clicking on the [Admin K-Base] button above.

  • Kbase.lanecc.edu is your resource to find and share articles about Banner, Budget and Finance, Course Management, Student Records, Human Resources, and other administrative functions.   If you have any tips or procedures to share, please contact sst@lanecc.edu so that we can help you publish them to kbase.

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