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20
MYLANE PIN CHANGING TO 12 CHARACTER MINIMUM ON APRIL 22nd
Posted by ATC Staff on 20 April 2012 08:11 AM

What will happen?

  • You will be prompted to change your PIN when you log into MyLane or ExpressLane
  • You will not be able to log in until you change your pin 
  • The new pin must be between 12 and 16 characters (numbers and letters) in length
  • You may also be asked to update your security questions

When will it happen?

  • The first time you log into MyLane or ExpressLane after 9:00 p.m. on Sunday, April 22
  • Please don't try to change your pin to more than 6 digits until that time

What should I do?

  • Wait until you need to access MyLane to change your PIN; there is no time limit
  • Complete any immediate work in Moodle or computer labs before changing your PIN
  • When you do need to log into MyLane, follow the prompts to change your PIN and set up your security questions

Why are we doing this?                [More Info]

  • To provide better security for your student records
  • To enable secure, self-service pin changes
  • So that we won't have to require periodic PIN changes

What accounts are affected?

  • All login accounts with L# UserId:
    MyLane/ExpressLane, Moodle, Lane WIFI, Student Lab Computers, & Staff Macs
  • NOT accounts with Lastnamefirstinitial UserId or Emailaddress UserId

How will my new MyLane pin work in the other accounts?

  • Your new MyLane/ExpressLane pin will propagate to the other accounts within an hour
  • Until then, you will still be able to log onto the other systems with your old 6-digit pin
  • Logging into Moodle or other L# login accounts will NOT trigger the PIN change
Where can I get instructions or help?
Read more »




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